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Ask Partner Central

For any deal AWS already has, the opportunity page has an Ask Partner Central card. Ask in plain language, for example "What is AWS asking us to do next?" or "Who from AWS is working on this?". The answer comes from AWS's own Partner Central agent.

How it works

  • The question goes to the AWS Partner Central Agent MCP Server with your opportunity's ID and catalog.
  • The agent reads Partner Central as your AWS account, through the access role you deployed. It sees exactly what that role may read and nothing else.
  • Every call identifies CoSell to AWS (integrator: HabileLabs, sourceProduct: CoSell Platform), so AWS can attribute the request.
  • Answers usually take 10 to 30 seconds. The card shows Partner Central is answering… and fills in by itself, with what the agent looked up on the way.
  • Follow-up questions continue the same conversation for up to 48 hours.

It only reads

If the agent proposes to change something (for example "I can update the close date"), CoSell declines it and tells you. Changes to an opportunity go through Zoho, where your team makes them, and CoSell sends them to AWS.

Limits

  • AWS answers about two questions a minute for each AWS account. If you ask faster, the card says so; ask again a minute later.
  • If the card says the AWS role cannot read something, update your stack with the latest onboarding template (how).
  • Questions and answers are kept for 48 hours. The audit log records who asked about which opportunity, not the text.